CAREERS
We are looking for qualified individuals who are passionate about the mission of our organization. If you see a job that interests you, please send us your application. If you have interest in working for MagCor but don’t see a fit, send your resume to careers@magcor.org or dhenry@magcor.org and we will be sure to follow up with you.
CURRENT JOB OPENINGS
Customer relations speciALIST - south ms
Email dhenry@magcor.org
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our products. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. This position reports directly to the Chief Business Officer.
Responsibilities
Provide product knowledge and cross sale all MAGCOR's business segments: textiles, printing, metal fabrication, office furniture and dormitory mattresses. Always insuring a consistent high level of customer satisfaction through exceptional sales servicing.
Make visits to our customers through face-to-face meetings, as well as, telephone calls and emails to identify opportunities for growth in the Northern half of the state.
Create and maintain positive, long-term relationships and handle customer’s needs generating new sales with existing and potential customers.
Grow the customer base within the territory by identifying prospects, uncovering opportunities for new business and exceed expectations.
Maintain weekly call reports, which include an overview of meetings with customers, successes and top prospects.
Promptly and accurately provide quotes to customers.
Participate in trade shows throughout the state.
Qualifications
High School diploma or equivalent required. Associates Degree or higher preferred.
Previous account management experience preferred but not required.
Articulate and well accustomed to a client facing role.
Willingness and ability to travel.
Must be able to pass NCIC background check.
Must have no hesitations about working within the prison system.
call center supervisor (FULL-TIME)
Central MS Correctional Facility | Pearl, MS
Email dhenry@magcor.org
MAGCOR Industries Call Center Supervisor is to supervise the offender workforce to ensure all call center, quality control procedures are followed, and all quotas are met. Responsibilities include maintaining quality for MAGCOR customers, promoting team building, reads, interprets, and develops computer reports as required, lead and supervise offender workers in the production setting. This position reports directly to the Operations Improvement Coordinator.
Responsibilities
Monitor training of offenders on call center procedures
Coach offenders using MAGCOR required curriculum.
Transmit data to MAGCOR customers via electronic transfer processes.
Run call center statistics
Document any rule violations, safety violations, and any pay adjustments.
Compile reports and generate all necessary documents for production administration.
Supervise inmates on the floor to monitor productive, evaluate inmate skills, and manage any inmate work problems and complaints.
Maintain communication with MDOC supervision concerning all inmate matters.
Schedule workflow to meet operating requirements and production.
Maintain continuous communication with management regarding operational activities and concerns.
Ensure all performed work is in accordance with Federal and State government acts and regulations as well as MDOC and MAGCOR policies and procedures.
Ensures preventive measures are followed for the care and safety of employees and inmates working in a secure production environment.
Monitors compliance with OSHA SAFETY STANDARDS, MAGCOR SAFETY and SECURITY PROCEDURES, and ACA REQUIREMENTS.
Performs other duties as assigned.
Qualifications
High School diploma or equivalent required. Associates degree or higher preferred.
One to Three (1-3) years supervisory experience Preferred.
Experience working with offenders is a plus.
Proficient in Excel and other Microsoft Office software.
Ability to demonstrate people, administrative, communication, and coaching skills and display attention to detail is required.
Must be able to pass NCIC background check.
Must have no hesitations about working within the prison system.
Textile shop supervisor (FULL-TIME)
South MS Correctional Facility | Leakesville, MS
Email dhenry@magcor.org
MAGCOR Industries Textile Shop Supervisor is to supervise the offender workforce to ensure all quality control procedures are followed, and all production is met. Responsibilities include maintaining quality for MAGCOR customers, promoting team building, lead and supervise offender workers in the production setting. This position reports directly to the Operations Improvement Coordinator.
Responsibilities
Emphasize safe operations while training inmates on production machinery and equipment (e.g., cutting table, sewing machines, and other specialized equipment and tools).
Compile reports and generate all necessary documents for production administration.
Supervise inmates on the floor to monitor productive, evaluate inmate skills, and manage any inmate work problems and complaints.
Ensure raw materials and supplies are available to meet production requirements while ensuring effective cost management.
Schedule workflow to meet operating requirements and production.
Maintain a quality assurance process for all products.
Coordinate and arrange for shipment of finished goods while meeting required deadlines.
Cross-trains staff on operations. Develops knowledge of current innovations and recommends equipment upgrades to meet future needs.
Supervise inmates on the floor to monitor productive, evaluate inmate skills, and manage any inmate work problems and complaints. Maintain continuous communication with management regarding operational activities and MDOC supervision inmate concerns.
Document any rule violations, safety violations, and any pay adjustments.
Ensure all performed work is in accordance with Federal and State government acts and regulations as well as MDOC and MAGCOR policies and procedures.
Ensures preventive measures are followed for the care and safety of employees and inmates working in a secure production environment.
Monitors compliance with OSHA SAFETY STANDARDS, MAGCOR SAFETY and SECURITY PROCEDURES, and ACA REQUIREMENTS.
Performs other duties as assigned.
Qualifications
High School diploma or equivalent required. Associates degree or higher preferred.
One to Three (1-3) years sewing and supervisory experience preferred.
Experience working with offenders is a plus.
Proficient in Excel and other Microsoft Office software.
Ability to demonstrate people, administrative, communication, and coaching skills and display attention to detail is required.
Must be able to pass NCIC background check.
Must have no hesitations about working within the prison system.
Print SHop supervisor (FULL-TIME)
Central MS Correctional Facility | Pearl, MS
Email dhenry@magcor.org
MAGCOR Industries Print Shop Supervisor is to supervise the offender workforce to ensure all quality control procedures are followed, and all production is met. Responsibilities include maintaining quality for MAGCOR customers, promoting team building, lead and supervise offender workers in the production setting. This position reports directly to the Production Manager.
Responsibilities
Works with graphic designers and clients to develop in house printed materials. Maintains, operates, and manages offset printing presses to print and provide bindery functions.
Assembles signage, displays, and large format banners.
Recommends hiring, disciplinary actions, and termination of staff.
Cross-trains staff on operations required in Print Services. Develops knowledge of current innovations and recommends equipment upgrades to meet future needs. Maintain a quality assurance process for all products.
Complete quotes and verifies billing; maintains records for reporting.
Orders printing inventory, project materials, and other necessary supplies. Ensure raw materials and supplies are available to meet production requirements while ensuring effective cost management.
Services and maintains all equipment and emphasize safe operations while training inmates on production machinery and equipment
Schedule workflow to meet operating requirements and production. Compile reports and generate all necessary documents for production administration.
Coordinate and arrange for shipment of finished goods while meeting required deadlines.
Supervise inmates on the floor to monitor productive, evaluate inmate skills, and manage any inmate work problems and complaints. Maintain continuous communication with management regarding operational activities and MDOC supervision inmate concerns.
Document any rule violations, safety violations, and any pay adjustments.
Ensure all performed work is in accordance with Federal and State government acts and regulations as well as MDOC and MAGCOR policies and procedures.
Ensures preventive measures are followed for the care and safety of employees and inmates working in a secure production environment.
Monitors compliance with OSHA SAFETY STANDARDS, MAGCOR SAFETY and SECURITY PROCEDURES, and ACA REQUIREMENTS.
Performs other duties as assigned.
Qualifications
High School diploma or equivalent required. Associates degree or higher preferred.
One to Three (1-3) years printing and supervisory experience preferred.
Experience working with offenders is a plus.
Proficient in Excel and other Microsoft Office software.
Ability to demonstrate people, administrative, communication, and coaching skills and display attention to detail is required.
Must be able to pass NCIC background check.
Must have no hesitations about working within the prison system.
DELIVERY DRIVER (FULL-TIME)
Jackson, MS
Email dhenry@magcor.org
Responsible for transporting goods from one place to another using a fleet vehicle; responsible for the loading, unloading and delivery of merchandise or packages; obtains proper signatures on required paperwork; responsible for moving freight or materials by hand or other method.
Responsibilities
Move freight/stock by hand.
Pack up/secure material for hauling.
Pack materials by hand if need be.
Find products in storage/warehouse and move to loading area.
Sort containers if necessary.
Label cartons.
Inspect items for defects.
Load and unload cargo.
Drive to various locations to deliver goods.
Replenish fuel as needed.
Monitor road conditions, i.e., traffic, weather.
Follow all traffic laws and properly report any accident that occurs.
Maintain a clear driving record for insurance purposes.
Inspect trailer before and after trip and record any defects found.
Report serious mechanical problems to appropriate personnel.
Keep vehicle in clean working order.
Plan routes with Customer Service and utilize maps or GPS.
Communicate with customer and inform them of approximate delivery time.
Take necessary rest times.
Watch for and note any damaged goods and report such to Customer Service.
Keep receipts and turn them in to the proper department.
Make sure package is delivered to the delivery address and is always on time.
Be able to read and interpret maps and/or GPS directions, however, use common sense regarding use of roads/routes directed by GPS.
Ensure inventory loads match shipping papers prior to leaving warehouse/facility.
Qualifications
Must be able to pass NCIC background check and have a clean driving record.
Must have previous experience driving box or delivery truck.
Must have clean driving history and be able to provide 3 work references.