CAREERS
We are looking for qualified individuals who are passionate about the mission of our organization. If you see a job that interests you, please send us your application. If you have interest in working for MAGCOR but don’t see a fit, send your resume to dhenry@magcor.org and we will be sure to follow up with you.
CURRENT JOB OPENINGS
Customer relations speciALIST - south ms
Email dhenry@magcor.org
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our products. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. This position reports directly to the Chief Business Officer.
Responsibilities
Provide product knowledge and cross sale all MAGCOR's business segments: textiles, printing, metal fabrication, office furniture and dormitory mattresses. Always insuring a consistent high level of customer satisfaction through exceptional sales servicing.
Make visits to our customers through face-to-face meetings, as well as, telephone calls and emails to identify opportunities for growth in the Northern half of the state.
Create and maintain positive, long-term relationships and handle customer’s needs generating new sales with existing and potential customers.
Grow the customer base within the territory by identifying prospects, uncovering opportunities for new business and exceed expectations.
Maintain weekly call reports, which include an overview of meetings with customers, successes and top prospects.
Promptly and accurately provide quotes to customers.
Participate in trade shows throughout the state.
Qualifications
High School diploma or equivalent required. Associates Degree or higher preferred.
Previous account management experience preferred but not required.
Articulate and well accustomed to a client facing role.
Willingness and ability to travel.
Must be able to pass NCIC background check.
Must have no hesitations about working within the prison system.
Textile shop supervisor (FULL-TIME)
South MS Correctional Facility | Leakesville, MS
Email dhenry@magcor.org
MAGCOR Industries Textile Shop Supervisor is to supervise the offender workforce to ensure all quality control procedures are followed, and all production is met. Responsibilities include maintaining quality for MAGCOR customers, promoting team building, lead and supervise offender workers in the production setting. This position reports directly to the Operations Improvement Coordinator.
Responsibilities
Emphasize safe operations while training inmates on production machinery and equipment (e.g., cutting table, sewing machines, and other specialized equipment and tools).
Compile reports and generate all necessary documents for production administration.
Supervise inmates on the floor to monitor productive, evaluate inmate skills, and manage any inmate work problems and complaints.
Ensure raw materials and supplies are available to meet production requirements while ensuring effective cost management.
Schedule workflow to meet operating requirements and production.
Maintain a quality assurance process for all products.
Coordinate and arrange for shipment of finished goods while meeting required deadlines.
Cross-trains staff on operations. Develops knowledge of current innovations and recommends equipment upgrades to meet future needs.
Supervise inmates on the floor to monitor productive, evaluate inmate skills, and manage any inmate work problems and complaints. Maintain continuous communication with management regarding operational activities and MDOC supervision inmate concerns.
Document any rule violations, safety violations, and any pay adjustments.
Ensure all performed work is in accordance with Federal and State government acts and regulations as well as MDOC and MAGCOR policies and procedures.
Ensures preventive measures are followed for the care and safety of employees and inmates working in a secure production environment.
Monitors compliance with OSHA SAFETY STANDARDS, MAGCOR SAFETY and SECURITY PROCEDURES, and ACA REQUIREMENTS.
Performs other duties as assigned.
Qualifications
High School diploma or equivalent required. Associates degree or higher preferred.
One to Three (1-3) years sewing and supervisory experience preferred.
Experience working with offenders is a plus.
Proficient in Excel and other Microsoft Office software.
Ability to demonstrate people, administrative, communication, and coaching skills and display attention to detail is required.
Must be able to pass NCIC background check.
Must have no hesitations about working within the prison system.